The department recommends using Webex, a real-time video, voice, and chat communications software platform that supports up to 1,000 attendees.


Activating a Webex account

netid service activation

Log into the NetID Management & Service Activation page and look for the Service Activation section.


webex service activation

Find the check box for Webex. Observe the notice: "It may take up to an hour for you to be able to access most services."


Webex FAQs



    • When you name Webex meetings, please be as informative and descriptive as you can. You probably have countless events named "Webex Meeting” on your calendar right now. Descriptive meeting names will allow you and your attendees to stay organized and on schedule.
    • If you are creating a Webex event for someone else, make sure they have the host key. They need that key to start the meeting.
    • If you are in a meeting with a large group of people (think 20+), mute yourself while you aren’t talking to prevent feedback.
    • Because video is the biggest consumer of bandwidth, only use it if necessary. You can use Webex for audio only or mute yourself/turn off your camera while you aren’t speaking.


Scheduling on the web:

  1. Go to https://rutgers.webex.com and sign in with your NetID and password.
  2. Click on the “Schedule” tile.
  3. Fill out the topic, date, time, duration, and add attendees by email address.
  4. Click the “Schedule” button when done. If you are starting the meeting immediately, the button will say “Start” instead.
  5. You can find your scheduled meetings when you click on “Meetings” on the left-hand side of the website. There is also a tile on the Modern View which lists your upcoming meetings (as a host or invitee).


Schedule via Outlook:

To schedule Webex meetings via Outlook you will need to have the Cisco Webex Productivity Tools installed which are available in the “Downloads” section at https://rutgers.webex.com. If you are having problems with this step, please submit a work order.

  • Open Outlook.
  • Click on Calendar.
  • Create a new meeting and select the “Add Webex Meeting” button from the Ribbon.
  • Select your invitees.
  • Send the meeting request.

NOTE: The first time you create a Webex meeting you may be asked to set the settings for the meeting. These settings can be changed after they are set by selecting “Change Settings” in the Ribbon next to the Webex Meeting button.


Using a Webex Whiteboard for Collaboration

1. During a meeting, go to Share > Share Content > choose New Whiteboard > the new whiteboard is shared in the meeting. Multiple people can edit the whiteboard at the same time.

    • Color changes the marker color.
    • Eraser turns the marker into an eraser to remove edits or click eraser again to select Clear all and remove all edits. You can click undo to restore the edits you just cleared.
    • Stickies creates and adds stickies. You can add text, change the color, and move the stickies around your whiteboard.
    • Undo removes your last edit. You can continue to click undo and remove each edit until you return to the last saved whiteboard.
    • On a shared whiteboard, if someone selects Clear all, undo is unavailable. However, if you select Clear all and nobody else edits the whiteboard, you can click undo to restore the edits.
    • There's no limit to the size of your whiteboard. Use the arrow keys on your keyboard to move around the whiteboard. You can use a mouse or a touchpad to zoom in or out on the whiteboard.
    • You can share an existing whiteboard or annotation. Click All whiteboards > select a whiteboard or annotation, and then click Share > Share in call.

2. When you're finished, select Done.

3. Click to stop sharing your whiteboard.


Recording Your Lecture for Later

Use the circular red button at the bottom of your Webex meeting to record the lecture. The program will save the file as an .MP4 file that you can upload to your Sakai or Canvas site.

Record > Record on my computer > Record

You can hold office hours or virtual conferences for up to about 100 students. This is available on both Canvas and Sakai.