The following is the message from Seho on 8/14/2013.
"Today I tried to upgrade Bruker 600 NMR with the new computer and Topspin 3.1.6 but I got the same problem before; The BSMS display did not show the main page. As recommended by Bruker, I attempted to upgrade the ELCB (BSMS CPU) but upgrading firmwares was not working. I installed Topspin 3.2.2 to see any change but ended to the same failure in the BSMS display. We may need a fresh installation of OS and Topspin or assistance from Bruker which costs about $2000.